Client Success Advisor - Dalhart


Do you thrive on helping others excel? If so, we are looking for amazing people to come along side and serve some of the best farmers in the Panhandle and empower them to run their sprayer at its best. 

Winning in this position looks like:

Create positive farmer experiences with each and every interaction.
Ensuring the farmer’s sprayer is ready to head to the field when April rolls around.
Maximizing farmers’ sprayer performance
Assessing the farmers’ spraying performance.

Skills you will need to win:

Excellent Mechanical Aptitude.
High degree of technical troubleshooting skills.
Always be asking “how can this be done better”.
Strong communication skills and attention to details.
Have the ability to express empathy and ownership.
Must be comfortable with problem solving and not flustered by ever-changing advancements in technology.
Love people and love serving them.
Excited about the mission of Planterology.

Tasks throughout out the year:

Mid October –  Mid February :

50% – Customer Support – Coaching of Maintenance, Service, and Installation.

40% – Sales Process – Helping farmers identify what solutions they need to move their operation forward.

10% – Looking for ways to improve everything from customer operations to backend support.

Mid February – Mid October :

35% – Supporting, Diagnosing, and Fixing infield planter breakdowns.

25% – Customer Support Coaching of Maintenance, Service, and Installation

20% – Education Process of helping farmers identify what solutions they need to move their operations forward.

10% – Riding with operators to ensure they know how to fully utilize their equipment.

10% – Looking for ways to improve everything from customer operations to backend support.

Benefits:

The satisfaction from helping farmers make the most of the resources God has them stewards over.
Continuing education to help you reach your full potential.
The agility of a small business to implement your ideas to make Planterology the best place to work in Dalhart.
Full-time; agriculture being very seasonal, our workload also fluctuates through the year.

If this sounds like a journey you would like to join us on, Apply Here